A rep for first defence monitronics came to my home selling security systems. Told me that they are different than any other alarm company in the fact that their systems were monitered by the police department and not a security guard that would have to drive across town when i did have an incedent they dispached a security gaurd. I asked why and they said that local police do not respond to alarms. So they lied to me. I told them i want my account canceled they did not cancel. They kept calling. I spoke to another rep and they told me to send a letter. I did. They still keep calling and now want me to send another letter. I will. But now there charging me for a service that should have been cancelled months ago.
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