Ever since I switched over to Power Home Technologies Alarm Systems, I have had nothing but troubles mostly with billing. Without my consent PHT transfered my account to Monitronics Alarm Company. I have two accounts. My primary house and my rental that I rent to my daughter and her family. ...
Beware! There are so many things wrong with this company. First, they charge different fees via different departments and will not consolidate them onto your bill or via one phone call. I did not realize this, and in their pursuit to find me for a$50 charge that was not yet paid they contacted a ...
Had service problems from the start of contract the first year could not resolve issues. Want to cancel contract with full refund for 1st year plus equiptment cost. ...
When my mother died this week (July), I found that Monitronics had gotten her to sign a 3 year contract in 2011 and they were deducting automatic payments from her bank account. For several years, she has been very confused and I've paying her bills, all of which are sent to me. I can only imagine ...
I called to cancel my service, not one of the numbers on my contract or on the internet had my account info. We had connection issues for MONTHS, the FC (FAILURE OF COMMUNICATIONS) was going on and off on and off. The Security service they use to respond is not only HOURS LATE in an alarm but I get ...
We won this alarm system in May of in a drawing at Tire-a-rama, in Gillette, Wyoming. We were really excited, that we won something, Therefore we did not purchase the alarm system. But I did pay Monitronics for three years monitoring, In the amount of $1439.70. In the one year of service, the alarm ...