Usacomplaints.com » Shops, Products, Services » Complaint / Review: Celibre - Kevin And Lori false promises and procedure made my face worse. #468456

Complaint / Review
Celibre
Kevin And Lori false promises and procedure made my face worse

I first went to Celibre to get rid of small brown spots from acne pits I have on the right side of my temple. I first had a meeting with Kevin di Corbe (who introduced himself as someone specializing in what lasers were needed for my temple only to find out later that he was the marketing person for Celibre). He them started to find other flaws on my face. He said "Well I see you have a line here and some other pit marks there. If you do the two treatments or three which you're gonna have most likely have to do, you will get the full benefit from the laser".

I was wondering why would he would point out other flaws, when I just wanted to concentrate on my temple. I went home and looked in the mirror and his phycological bull%$#$ started to work. I found it odd that I had to first speak to him instead of a laser tech. Lori than came in and told me that I have to have 2 treatments at least to get the best results. They showed me photos of before and after pictures. I thought wow they do awesome work! They gave me such hope and promise. I set up an appointment and before the procedure all of a sudden she tells me that because of the skin on the temple areas are to thin that it would take more treatments, but the cheeks would get the best result because the skin is thicker.

I was shocked! Your doing my whole face! I wasn't told that in the begining! But she assured me that I was in good hands with professional people. My fiance then asked Lori well how does the chemical peel compair to the laser. She said I don't know because I've never used chimical peels before. I thought that was very odd. So I went ahead and got the procedure done. Not only was it painful but I looked ghastly afterward I began to ask her questions on what my pits would look like afterward and she became defensive and said I wouldn't give you something that wouldn't give you results. She told me afterward that my temple are were brown because of shadows from the pits.

When my fiance came back to the office he asked Lori questions that concerned my face and she replied rudely, "Your not following the instructions. Is she even reading it?" As the scabs began to wash off I noticed brown spots on my cheeks appearing. I made an appointment for a check up but when I didn't show up he said that he gave me another chance because I was going to be charged $50 for not giving them 24 hour notice. What the hell! This was supposed to be a Mothers Day gift for me. I am so upset and emotionally distraught cause my face looks worse. My friends were so happy for me, now they feel sorry for me. What ever you do make sure you speak to a doctor first before you see a tech. Or a nurse! Because if you cant see the #1 boss than forget it! Do not! Do not! Go to Celibre, because you will regret it! I have to now look in the mirror and see more darker brown spots on my face!


Offender: Celibre

Country: USA   State: California   City: Torrance
Address: 23211 Hawthorn Blvd 2nd Floor
Phone: 3103735000

Category: Shops, Products, Services

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