I do want to let you know about my encounter together with your customer support department. Today and before I named I'd no discontent with your support. I've been a person just since July. Because we're not achieving personally, I do want to take the time to expose myself: My title is Friend Amorello & until your organization recognizes my privileges and gives for that financial costs I've sustained you'll obtain a distinct knowledge of the lenghts I'll visit for the organization to solve my problem whatever the $ financial quantity, I'll not be moved and overlooked. Should you comprehend my criticism then we shall have only a brief connection which obviously I'd like.
Shortly, the thing is: View connected work-order form recorded from the company I got my pc to and that I desire to let you know they're pleased to adhere to whichever potential documentations I have to deliver for your organization.
To be able to solve this issue they certainly were both really reasonable choices I offered Cingular to be able to to fulfill my probelm, that was straight because of your item:
1. The total amount I had been billed to repair my notebook be reproduced to my potential expenses and that I MIGHT HAVE Cheerfully STORED MY AGREEMENT together with your organization.
2. Let me stop my agreement with no firing charge and credit my account the distinction.
After 1 time and being handed down to 4 various "MIGHT CARE LESS CUSTOMER SUPPORT DEPARTMENT REPS"
The only real choice i today give you that will resolve my complaint with cingular:
1. Cingular will send me a look for the monetary problems i'd to pay for to repair my notebook.
2. Cingular will give you a return sign in the full quantity i've payed to acct. 641308383 for the services. A little reasonable price to solve my criticism.
Closed are copies of my documents ALONG WITH A CURRENT BILL DECLARATION.
Please contact me within 7 business days of the day of the notice with particular directions for quality of my request. I'm also sending a duplicate of the criticism towards the Federal Communications Commission and (EVERY OTHER AGENCIES OR ORGANIZAITONS, SUCH AS FOR INSTANCE CONSUMERS UNION, THE GREATER BUSINESS BUREAU AND my CONDITION ATTORNEY GENERAL) if you want to make contact with me by phone, you might reach me at 508-963-6152.
Thanks for the quick focus on this issue and again i'm it's important to restate that because of the way your-cingular educated workers managed my concern about the situation available, our position and determination to get your organization solve this precisely the way i've presented for you.
Understand why isn't a risk but an extremely accurate method of how i be prepared to be treated with a firm that i made a decision to give my business to.
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