We have been working with this company for over 6 months, since they informed us that our mortgage was adjusting. Every month or so, they ask to send in paperwork that has already been sent, re-fax paperwork that was already sent, etc. Then, once we re-submit everything, they tell us the documents are too old, and we need to submit new ones. We were supposed to have an answer from them in December, and it is coming up on June, and we were just told that we should have an answer in 45 days. I urge everyone to file a complaint against these people. They are dishonest and what they are doing should be illegal.
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