I made the mistake of financing with Wilshire mortgage, and I REGRET IT! Whenever I contact them, it takes too long to get an answer. It’s as though they are trying to wear you out. Also they know that most people don't have the time to stay on the phone during working hours, so they stall and drag their feet to get an answer. They also only conduct business during regular business hours, when most people are at work and can't bother them. Then if you are able to prove that the mistake is theirs, it will come back again in a month or two. They have instilled their insurance every year, for the past few years, without checking with my insurance company. If you use their website to make payments, they still charge you a transaction fee. Even though every company on earth uses the internet and other electronic methods of communicating, they are stuck in the 1980's. Friends don't let friends use wilshire mortgage.
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