I needed an area florist to provide plants to my Mom-In-Law’s retirement celebration. Our Google visit a local florist brought me to www.800wesleys.com, a Seneca, Ks florist marketing it's been family-owned since 1946. After researching preparations on the webpage which in fact states “Welcome to Seneca, Kansas” and “Seneca Wesley Berry Flowers”, I named to put an order. I had been unaware I had been calling a call-center in Mi. Wesley Berry Plants had intercepted my purchase by appearing like a local florist.
Though I supplied all of the necessary data to get a total purchase, they didn't supply the anticipated support. Although my charge card wasn't billed, those things charge us a good deal. The order put was to become the single illustration of her four kids not able to attend the function. I acquired many reasons for that disappointment from their support division (broker was in instruction, wasn't a nearby florist for that region). Nothing was agreed to me in appeasement, the supervisor I talked with thought they'd accomplished nothing inappropriate since my card was never billed.
Post-order support from Wesley Berry Plants may be the toughest I've actually obtained. Three calls were positioned before I actually received an apology. Telephone etiquette is extremely bad, and that I was disconnected or hung-up on many times.
I'll record the misleading marketing Wesley Berry Plants depends upon towards the FTC, FTD, and greater business agencies.
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