DirecTv announced $50.00 rebates to customers for giving referrals to their friends/family. BOTH for the new customer and the old customer. They told us later that the operator had mishandled the order so that offer no longer applied. (false advertisement). We were signing up for a 1 year contract, NOT 18 months AND 24 months (cramming) We were told they needed our credit card info for an install charge ONLY, NOT that they were giving themselves authorization to use our card for any other purpose (unauthorized use of our credit card number). It was not disclosed that there would be an early cancelation fee (consumer law states full disclosure in verbal contract agreements). Also undisclosed was the fact that rebates were involved and full price was expected until I contacted a rebate department that would begin processing the rebates (slamming). They also stated that the install agreement (which was ONLY an install agreement) bound me to ALL OF THE OTHER CONDITIONS. (slamming again) The more complaints the FCC gets regarding this company, the sooner something can be done and they will stop taking advantage of consumers. There's also KGO-7 On Your Side!!! As well as attorneys. If I have to give up $500, I'd rather it be to an attorney so that this corporation will not be allowed to continue operating in this fashion.
Sassy
somewhere
Oman
0 comments