Do not use this limo company. We signed a contract with them for their services for our wedding. About 2 weeks before the wedding we started calling them to follow up. We have 2 numbers for them. One is for Brian (who we signed the contract with) and a 2nd number was listed on their website. They would not return our calls.in fact, they totally avoided us. We called 10-15 times between the two numbers. Once he picked up and then just hung right back up on us.
I started calling around to other local limo companies to get someone else to help us at the last minute. The more I called around, the more horror stories I heard about this company. I heard stories of them calling people and saying they wrecked, had a flat tire, broke down, etc. And then not showing up. They double book all the time. If they find something better (more money) they will leave you hanging. I also talked to another couple who said that they didn't show up for their wedding either. The direct quote from their website is "Every customer is treated as a King or Queen". You can also find them at myspace.com/kingalexlimo where Brian has pictures of him and his wife and friends driving around in the limo as well as the same pictures on their website. They also apparently sub-contract out to two or three different companies including Queen City Limo.
Do not trust this company or Brian. His word (or contract) means nothing. They have a horrible reputation.
0 comments