I, too, now have the problem of being charged for unanswered calls. The phone sits on my desk. It doesn't always happen, but sometimes if it rings and I don't answer, the screen will show that I've been charged. That never happened when it was Cingular. My prepaid plan is for ten cents a minute plus a dollar a day for any day I use the phone. That means I'm usually also paying an extra dollar for those unanswered calls because I don't use my phone much.
I bought my Go Phone from Cingular and marked it on my calendar when my anniversary date was to renew. The service was crystal clear everywhere I went. It was truly excellent. I received courtesy calls or messages before my anniversary dates to advise me to renew.
Then AT&T bought Cingular. Now the service is clear only if I'm in AT&T's area. I received a message on my screen earlier in March that showed that I had a balance left of $130. On the anniversary date I discovered my phone would not handle calls at all. AT&T never gave me a courtesy call or message about renewal, absolutely no notice at all.
I renewed on the anniversary date of when I bought the phone to find a balance of only $10 above the $100 renewal. Now I think the reason AT&T didn't send me a courtesy call or message was so they could just take my prepaid balance. My receipt states that renewal must be before the one-year date of the receipt to carry the balance forward. What a dirty trick!
Lose one day every year if you want to carry your balance forward, and don't expect any notices from AT&T. AT&T's managers must get paid very well to dream up such sneaky tricks. It's still the best service available, but it isn't what it was when I bought my GoPhone from Cingular.
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