I hired the company to clean the airducts on 2/9/09, they did a lousy job: they used a blower on the "air returns" which threw all the debris/lint/dust back on to the furnace. My whole house house dusty and we could feel dust everywhere, I called the company next day and talked to the owner Robert and explained the situation, he promised a redo by himself and scheduled an appointment for following saturday. No one showed up on the promised date 2/14/09, I called several times no one picked up the phone. I called again on Monday, Robert apologized and promised for 2/21/09, no one showed up again.
Upon calling again Robert promised for 8 am on 03/07/09, I called at 7:45 and talked to Robert, he assured me the service guy is on his way and should be at my place withing 5 minutes, again no one showed up and I kept waiting, I tried calling the office number but no one picked up, I left several messages. I wasted 3 days for someone to come and redo the air duct cleaning. Now no one is picking my phone or returning any calls. I tried calling from a different phone, Robert picked up the phone as soon I told him my name he hunged up on me. This company does not know anything about duct cleaning and causing more health hazards by moving the dust back into the furnace.
I made a mistake by not checking their BBB rating before calling them the first time, their rating is already negative at BBB.
Stay away from this company.
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