Usacomplaints.com » Shops, Products, Services » Complaint / Review: Amazon Prime - Amazon.com Prime Misrepresents 2-day Prime shipping services. #436306

Complaint / Review
Amazon Prime
Amazon.com Prime Misrepresents 2-day "Prime" shipping services

I subscribed to Amazon.com's Amazon Prime and was ripped-off when Amazon.com Prime arbitrarily cancelled my $79 annual subscription - and refused to refund my membership fees.

Here's how Amazon.com Prime service was represented to me - you pay $79 annually and Amazon.com sends all your purchases via two-day UPS for free. Sounds like a great service, helping you save money if you order frequently from Amazon.com, right? Otherwise, why would someone pay $79 a year for the service, right?

Well, after sending gifts to about a dozen friends and family, I get a nasty email from Amazon.com Prime accusing me of buying stuff on Amazon and "reselling" it at a profit. I was ordered to "Stop Immediately" as Amazon.com Prime service accused me (very rudely, I might add) of violation of their "terms and conditions".

First of all, I'm not reselling anything I bought on Amazon.com. Second, I bought the service to save money on shipping.

Apparently, Amazon Prime is designed for people who would have spent less than $79 for shipping and if you do - they trump some offensive remark and steal your money by not delivering what they promise.

Well, Amazon.com Prime ripped me off because they cancelled my subscription and refused to give me a refund of my $79 fee, or even a pro-rata refund.

My recommendation is to think twice about subscribing to Amazon.com Amazon Prime shipping service.


Offender: Amazon Prime

Country: USA   State: Washington   City: Seattle
Address: 1516 2nd Avenue

Category: Shops, Products, Services

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