Usacomplaints.com » Shops, Products, Services » Complaint / Review: Edge Star - Compact Appliance - Charge me to return defective product. #435099

Complaint / Review
Edge Star - Compact Appliance
Charge me to return defective product

I recently purchased an edge star mini keg from compact appliance. When i got it the regulator and the co2 releaser did not work. I called compact appliance and they sent me new ones, still the co2 releaser did not work. I called again, this time i wanted to return the product. After much arguing, they said they would return the product with a 25% restocking fee! That is $50 to return a product that never worked. I called the manufacture and they did not want to take responsibility either. So here i am with a mini keg, that does not work and it will cost me $50 to return it. Are you kidding, i went around and around with them both trying to explain how this was not fair to me. How the customer service was really bad. I feel that you should be very careful about purchasing anything from compact appliance in austin texas, and any product made by edge star. There i said my peace.


Offender: Edge Star - Compact Appliance

Country: USA   State: Texas   City: Austin
Address: 8606 Wall Street
Phone: 18002976076

Category: Shops, Products, Services

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