Usacomplaints.com » Shops, Products, Services » Complaint / Review: Yamaha motor corporation usa - Limited factory warranty. #432394

Complaint / Review
Yamaha motor corporation usa
Limited factory warranty

I Andrew Week bought a 2008 Yamaha R1 in July from the trustworthy supplier in Oregon. I had been on an 18-day R&R abandon from Iraq at that time. I place about 400 kilometers onto it, looking to get the engine broken-in as cautiously as you can before I'd to return to Iraq. I delivered from Iraq in December and shifted to Foot. Campbell Ky round the to begin January. Throughout the hotter times in Ky, I handled another 250 kilometers before my troubles began. The bicycle shed energy. I instantly ripped off the street, after which it the bicycle died. I got the bicycle to some seller in Ky who documented that “Yamaha never addresses the clutch, because it is just a use item.”

With eight decades history like a Ford technician, I am aware “wear products, ” consequently I recognized that at 650 kilometers, that clarification produced no sense whatsoever. After fighting with Yamaha Corporation US for some times, they ultimately decided to "good-will" the clutch components but I purchase work. I sensed this was poor, but decided to this answer to be able to facilitate an acceptable quality.

The Kentucky Yamaha dealer-installed the clutch and named me a couple of days later to see me that

It today had main engine sound and required a generator repair, because, throughout the clutch breakdown, it'd were able to deliver clutch contaminants through the motor. The clutch materials had come aside and

The clutch discs consequently melted together, delivering steel and friction content through the motor and sign.

After eventually searching for the accountable Yamaha guarantee administration, (no little task, because they conceal behind a complicated automatic voicemail and clerical program), they refused any obligation for that issue. They recommended that, I'm just-out of the bike. Their defenses transformed from time to time, however the repetition basically only kept showing me it “could have now been out-of adjustment” which he noticed as my problem. (He can offer no description except to place hands at either me or even the unique dealer why new bicycle could be “out of modification, ”) however in the finish it’s my problem and that I had a need to show that it had been a component breakdown. He mentioned that Yamaha was doing me a benefit by spending money on the clutch components.

I paid 12,000 hard-earned bucks, lacking my wife’s and daughter’s birthdays and family vacations while protecting my nation (and Yamaha USA’s capability to readily rip off my compatriots). All I needed was a

Fresh bike, under guarantee, to obtain me via a year before my next implementation. I'll now skip 50% of that driving period and also have to invest more of my year of household moment needing to possibly repair the bike

Or spend some time attempting to obtain what's my due – the guarantee advantages I bought by purchasing a FRESH bicycle.

I'll publish more, possibly images, info, costs and also the authorized results of this event, and I’ll make sure to reveal all information with anybody who rides bikes, or believes that they'll take advantage of my sad choice to buy a Yamaha.


Offender: Yamaha motor corporation usa

Country: USA

Category: Shops, Products, Services

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