Be sure to check your receipt when shopping at this Walmart (Hillsborough, NC) and before leaving the store. They ripped me off today by charging me for two items that I didn't purchase, for a total of $8.00. I discovered this when I got home.
Since a round trip visit to the store is 25 miles for me, I called to let them know of their error and to ask for a refund. I was told me the customer service rep and then the acting manager that I would have to come back in person in order to get a refund. Even more irritating is that neither of the people with whom I spoke apologized to me for the store's error.
How convenient for them — it's their mistake but I'm the one who has to be inconvenienced in order to get my money back. I doubt I'm going to shop at this store again, but if I do I will stand at the check out line and check the receipt in front of the cashier before I leave, holding up the line for everyone behind me in order to make sure that I don't get ripped off again.
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