I tried getting a hold of a representative 6 days after i signed up for the government grant kid and left a message trying to cancel my subscription due to a 59 dollar unauthorized pending transation on my bank accout. I didn't revieve a call back until after i received the cd in the mail, which wasn't until 9 days after i enicially signed up for it, in which case i found out that the grant kit is very out of date and unhelpful.
Today i spoke to someone in the customer service department who gave me my cancelation canfirmation number which is 022-309-306-1799. However she said that i would not be able to get my money back unless i e-mailed a letter requesting that i be refunded. So i did, and the e-mail address didn't exist.
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