Usacomplaints.com » Shops, Products, Services » Complaint / Review: Forever Florist Thailand - Forever florist, for ever florist forever florist bangkok velentines birthday disaster caused by vindictive florist company!. #423315

Complaint / Review
Forever Florist Thailand
Forever florist, for ever florist forever florist bangkok velentines birthday disaster caused by vindictive florist company!

My Valentines day
I had an OK VD except my gifts backfired completely... Really badly! I posted on Thaivisa but apparently you're barred from criticizing anyone, even scamsters if they advertise on the website. Giving them an endless supply of victims while being assured the moderators will delete and warn any posts even if it's a blatant scam. I'm very disappointed in thaivisa. I guess I'll test the waters here and see if I'm allowed to let others know what happened on my V-day.

FOREVER FLORIST BANGKOK, THAILAND
1. I ordered a flower vase and a fruit basket
2. Confirmation email showed 2 identical flower orders
3. I contacted Nittaya by phone... Phone went dead
4. Immediately emailed saying "answer your phone please there's been a mistake, " I didn't order 2 flowers, etc
5. Called back and left a phone message and immediately got an email response (funny how that works) claiming their "call center is closed" little shop it is, what "call center"? Her email maintained I ordered 2 identical flowers so I copied my pay pal receipt proving I ordered 1 fruit 1 flower
6. I email again asking who in their right mind would send 2 identical orders, she emails back maintaining I ordered 2 identical flowers. I demand to speak to her show her the payment amounts (different amounts can't be identical orders)
7. Email "sorry but your order has gone out" so I ordered another fruit basket asking her to combine flowers to one so it wouldn't look stupid realizing she's going to do what she wants anyway (only in Thailand)
8. Duplicate orders of DEAD... BONE DEAD FLOWERS ARRIVED (I have photos) with degrading message (no kidding), incorrect spelling of recipient's name and message was written "down" to the recipient, if you know what I mean (nothing like I ordered)
9. Receive email saying fruit cannot be delivered until the 16th (this was Valentines day, the 14th) giving me only 1 hour to cancel order. I was 7 minutes late to my computer (mind you, calling and leaving many messages beggint to speak to her since I knew she could hear them)
10. I send email, call telling of the dead flowers (which was completely ignored despite their "24 hour service"... Scammed again, I think) and threaten a payment dispute (ignored)
11. They took pictures of dead flowers and since I'm not in Thailand (and I don't tolerate this BS) and since neither PayPal or Visa tolerates this BS/childish games, either I filed a dispute (which means pay pal yanks the money back and waits for proof). Yes, I've got 48 certifiably DEAD flowers and a degrading message for proof (OK, to be honest, 3 out of 48 flowers were OK) and these were not cheap!
12. Once the money was pulled back pending review, Nittaya instantaneously emails me calls me a fraudster still refusing to look at the pay pal receipt showing my original order (1 flower 1 fruit). Suddenly her "call center" is opened and calls my fiancee (Valentines/Birthday party going on... All are shocked at the dead flowers, vindictive message) and she wants to take them back, rushes a driver over (I told her we were taking pics of her dead flowers and posting on the internet) the driver is also shocked... They're really dead flowers, he said!"No wonder you're not happy, look at them" got a good laugh for the other 7 people there (I was attending via webcam... Best I can do).

I post this on thaivisa where I found these clowns, post is deleted no one tells me why so I post againtrying to warn others and prevent losing money and spoiling their occasion then I get a message telling me to contact the company if I have any problems, I'm not allowed to pose about sponsors (read 1-12 above... That's what I was doing all night for 8 hours, trying to prevent a preventable error with these idiots)... Anyway, I'm shocked at thaivisa for blind support and censorship, unhappy that forever florist messed up a good surprise and turned it into a headache by choice screwing up a gift (not to mention their vindictive behavior). Forgot to mentionl thaivisa forum rules say nothing about mentioning sponsors if they're of ill repute so I guess there are unwritten rules there, as well.


Offender: Forever Florist Thailand

Country: Thailand   State: Other   City: BANGKOK
Phone: 6628053623

Category: Shops, Products, Services

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