I bought an Only1 cell phone, along with a $60 regular support card for my boy for Holiday. The corporation promotes "no hidden costs", and that I purchased this telephone and card thinking there is no means my boy might "review" that which was prepaid for. 1 week after initiating the telephone, my boyis phone was "hanging". After I approached customer support at "Only1", I had been informed he had an adverse stability around $5, because of texting and web use. I've no idea why he was permitted to use texting and online sites when that doesn't be seemingly contained in the $60 card I bought. I requested the support repetition, who had been extremely rude and unprofessional, just how to start spending the total amount, because he nevertheless had the majority of his 800 anytime units, and 3,000 evening and weekend minutes left. I had been advised to buy a $10-card online, and "fill up" his consideration. I looked their whole site, and there's no $10-card, despite the fact that they promote it's there. I bought a $30-minute card, alternatively, convinced that works. I had been unable to place this $30 on his telephone. The reason distributed by the same repetition after I called back (evidently she's alone who operates there?) was that I purchased the incorrect card, which I "must have known better." I informed her repeatedly that there is no $10-card choice on the site, and he or she essentially explained I had been silly.
At this time my boy includes a $30 telephone, the majority of a $60 regular strategy, another $60 regular card, along with a $30-minute card, which are all totally ineffective. I'm so ashamed from the misleading methods of the organization that I've informed my boy to toss the telephone absent, and that I am today out $180. I believe the corporation is responsible of bogus marketing ("no hidden costs!") and misrepresenting their products.
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