Problem with ONLY1 Prepaid Credit Card.
On 1st June I bought a “Reload It Pack” from the Safeway store. I packed $200.00 about the “reload it card”. The bill clearly displays the card to be triggered # xxxxx 3122 on 6/1/10 14.15pm 2315 0123 6397.
Upon calling the refill it quantity about the back of the refill it bunch, 1-888-633-9434, I came across I really could not relo0ad the card utilizing the automatic program. I had been used in a Person Support representative who attempted to move the cash to my Only1 Credit prepaid credit card. The Client Service Repetition was defeated and recommended me to come back towards the shop where I bought the card. Upon go back to Safeway, I had been knowledgeable there is no reimbursement or trade and was proven a phone number about the wall to contact. I named the amount and was handed an incident # 16802901 and requested to send my bill. I subsquently sent the bill and was educated that Credit did possess the cash positioned on the refill it card, consequently I'd to contact Refill it customer support.
As at today 06/29, I've voiced to ONLY1 PREPAID CHARGE virtually every single day without any avail.including administrators from the titles of Cathy, Wayne, Lisa, Aqumarin and Supervisor Robert. Our research quantity is ITR 237275 along with a fresh one ITR 249130. I still obtain the same reaction they have glitch within their computer program and certainly will contact me when it's mounted. I've requested to talk to their corporate workplace but have now been informed they just talk via mail by some administrators. Additional administrators have named their corporate workplace and place me on-hold while these were talking with “Corporate”.
I've seen a lot of reasons but have nevertheless not been acknowledged my $200 onto my prepaid credit. I've delivered to Safeway and also have had no success their possibly.
Please could you aid me to obtain my cash? I'm just one mom who had been let go. I've not had the opportunity to pay for expenses as a result of this. Our telephone was turn off in addition to PGE. I have4 sustained extra costs out of this scenario that I can't afford.
I truly appreciate any help you are able to provide me regarding this flat
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