Purchased an ipod contact about the 11th of March from futureshop # 053. Before doing this i ensured to request the repetition and also the cashier concerning the warrenty/return/trade process. They equally guaranteed me that I've thirty days warrenty from futureshop which all i desired was the reciept and all of the origional gear to receive a complete reimbursement or an change if there is something wrong using the device. I ensured to request twice since the iPod contact was fresh and that I had noticed several issues with them.
After being assured it had been under FUTURESHOP warrenty for 30 days i purchased my iPod and down i went, convinced that if something went wrong I really could obtain a substitute or perhaps a reimbursement within thirty days.
After utilizing it 6 occasions inside the previous week i realized that the battery life of the iPod isn't anywhere close to the publicized existence. The battery, when billed instantly just last 4 hours basically am fortunate! And that's simply Audio use, no wireless or movies.
I wait before end-of the week after I dont have function or college to check out futureshop to determine so what can be achieved about that.
The "customer support" repetition shows me the ipod isn't in origional situation since it includes a few small scratches about the back. Today by no means did i abuse the iPod, the display hasn't but one damage onto it, no dents, simply the rear because of its style includes a few scores that any iPod operator may let you know is truly simple to get despite mild use
The representative points to some signal above him, the indication is large, and informs me our plan isn't any results or trade for products not in origional situation, i inform him that no-where about the indication does it state that, not really the fine-print. He says the sign and shows me since there's no space for this about the indication. Then he shows me its about the back of my reciept, issue is i get that after i purchase the product and who says the fine-print about the BACK of the reciept? He informs me then I ought to have requested, that we advise him I did so. I then get charged of not informing the reality and he informs me "sorry but its customers beware" and he cant do something for me personally.
Is that this how futureshop treats its clients? Buyers beware? I suppose they ought to have set that about the back of the reciept after which no body could be mistaken where futureshop stands. I'm completely dissatisfied in futureshops customer serivce and also the insufficient support of the goods. I had been planning on purchasing my partner a notebook from futureshop like a birthday present in a couple weeks but following this they'll be fortunate easily actually invest one penny within their shops again.
And so I suppose consider their term for this, BUYER avoid Futureshop as well as their lieing and cheating affiliates who'll let you know something to market you an item after which wont back it up when it's no longer working right!
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