Complaint / Review
Party City
Return Policy Rip-Offs

I purchased costume items for a Band Program on 10/25. I had to return some of the them on 10/31. Apparantly their return policy changed on 10/25 for what they considered "Halloween items". They would only issue store credit good at the issuing store only. Thinking ahead to my son's 18th birthday in Feb and our two May graduations, I accepted $89.82 in store credit.

Went shopping at this store on 2/7. Was purchasing about $30 of items. When I handed my store credit receipt, I was told I had to use it all at once. This is not stated on the receipt nor anywhere visible in the store I could see.

Seems they change the policy at whim to take advantage of customers.