Usacomplaints.com » Shops, Products, Services » Complaint / Review: Stevens Moving & Storage - They extorted money, then threatened me for paying by credit card Sunnyvale. #416009

Complaint / Review
Stevens Moving & Storage
They extorted money, then threatened me for paying by credit card Sunnyvale

Please note that a reverse phone number search reveals this company is actually C H S Transportation Inc., located at 422 Queens Ln, in San Jose, CA 95112. The address on the quote stated above. Also, their domain name is registered to "we are moving relocations", also on Queens in San Jose. Sean at Stevens provided me a written bid of $1195.75 if I pay cash, which gave me 5% discount from actual quote of $1258.75, a $63 discount.

When the 4 arrived, the lead mover sat me down and had me sign some paperwork, which they never gave me a copy of, and told me that my move would require more man-hours to load and off-load that the quote had indicated, which was 5 hours. Issac said it would require about 8 hours more time to complete the job than the quote stated. According to the quote they charge $95 per hour for 4 men. Although I was reluctant~ I agreed to pay the extra $800.00 for the man-hours. After the truck was half loaded with my stuff, Isaac told me the move would be a total of $4200, cash only! Then he told me everything would not fit in the truck and they would have to send another one the next day.

When they arrived at my new home, they told me they wanted $4200 in cash only to off-load the truck. I told Issac I would pay him $3000.00 in cash and the balance when they arrived with the 2nd load. He insisted he collect the whole amount. I negotiated the $1200 on the credit card, but he said he wanted the cash the next day when the 2nd load arrived and he would give me back the credit card slip. When the 2nd load arrived, I told the new crew that I decided to keep the $1200 on my credit card.

After more than one hour of waiting for someone in their office to arrive and authorize my credit card, they off-loaded my 2nd load. About half an hour after they started off-loading the truck, their manager Ron called my cell phone and physically threatened me, saying I was going to "pay one way or another", and he was now going to charge me for that 2nd load. He reminded me again, of how I was going to pay!

I am disputing the $1200 charged on my credit card, reporting these people to the police, DA's office, CPUC, and BBB. This was extortion, and I am sure, practiced regularly by this group of criminals.


Offender: Stevens Moving & Storage

Country: USA   State: California   City: San Jose
Address: 679 Garland Ave
Phone: 4157526683

Category: Shops, Products, Services

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