A notice i wrote to Tourneau but nonetheless haven't noticed a ressponse
I recently bought a pre owned Breitling Tremendous sea for $2695 from your own Cabazon shop in CA. I reside in Woodland Hills, Ca when buying the view I had been guaranteed any problems I might have I will cope with my nearby Tourneau shop in Woodland Hills. The view was bought 10/18 and since that time I've introduced the view to my local shop three times today and everytime instead of delivering the view to breitling they claim they are doing quality-control and also the problem is mounted when its not.
WRONG the problem hasn't been set. Therefore nowadays i get frustrated and let them know to deliver the view to breitling and supply me having a work-order and also the support supervisor claims he cant and certainly will deliver it straight to the tourneau repair heart. I understand breitling doesn't permit you men to start their watches different subsequently at their restoration heart. And so I talked using the store supervisor who's a number of weeks pregnant and appeared really upset i requested to come back the view for store credit and that I would buy a Breitling Crisis that i noticed you men had pre owned only at that local shop. The supervisor claims icant return the view nevertheless I will go like a trade-in, i stated good and he or she subsequently says I'm just permitted to provide you with $1600 are u kidding me this view is less a month-old as hasn't worked precisely since I have bought and today I've to have a reduction about the view you people are absurd. Why could i actually do this.instead of producing extra cash in a period when this country is in disaster you refuse it. Bear in mind there wasn't 1 individual within the shop while I had been.
So after reluctantly needing to accept deliver my view to Tourneau fix instead of Breitling immediate. And never having the ability to return my watch for shop credit or having the ability to return the watch at-all I've to today endure 3-6 months for you men to repair it whenever you folks aren't designed to contact the view. What type of support is that this?
After calling Tourneau corporate workplace they requested for me personally to contact the shop and have for that local supervisors quantity and also the repetition about the telephone declined to provide it to me. Please bear in mind I've bought 2 watches from you men previously a Tourneau Safari & a Omega Seamaster. I'll most likely not be using the services of your organization again.
Please have a contact me immediately to help examine this problem.
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