Usacomplaints.com » Shops, Products, Services » Complaint / Review: GearXS.com - Bad service. #400150

Complaint / Review
GearXS.com
Bad service

I bought a Logitech mini mouse from this company on eBay. It quit working after a week. I had to send them two emails to ask for return instructions. They are slow to reply to a problem. Then, to get an RMA number, you have to follow 20 rules on their request page and fill out a lengthy form with information they already have. Then it takes two days to get a number. They don't refund return shipping and you have to pay shipping again on the replacement. The item price was fair but the shipping was more than the item price. If you buy from this company, you had better hope that you don't have a problem with your purchase.


Offender: GearXS.com

Country: USA
Site:

Category: Shops, Products, Services

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