Complaint / Review
SECURE PAY/Pipeline Data Processing Inc
SECURE PAY / Pipeline Data Processing Inc. $400 for transaction never been completed

I have been SECURE PAY/Pipeline Data Processing Inc. Customer for several years.

Recently I charged the amount $19,021.00 to my customer credit card.

I waited 2 weeks without receiving any funds to my bank account so I called risk department, they told they need a lot more documentation although I did charged similar amounts several times in the past years and always went thought fine.

Since the product is a software download so there is now shipping documentation the refuse to deposit the funds to my account and they have suggested to credit back the funds to my customer credit card which I did.

I discovered today that they have charged more that $400 service fee although the transaction never been completed.

I spoke to Shaqana from Risk Department and she confirmed these rules, she sent there terms and conditions in pdf file and I am willing to share with any body.

Please do not sign up for Merchant with this company, at least before reading carefully their terms and conditions to see how they will rip you off.