Usacomplaints.com » Shops, Products, Services » Complaint / Review: IBA - Internet Business Associates - ESBI - Enhanced Services Billing, Inc - Added several unauthorized $39.95 charges to my telephone bills, over many months. #389337

Complaint / Review
IBA - Internet Business Associates - ESBI - Enhanced Services Billing, Inc
Added several unauthorized $39.95 charges to my telephone bills, over many months

Yesterday, I noticed a charge on my monthly [land line] phone bill for $39.95 plus state sales tax. This amounts to $42.35 a month, I have been paying to my phone company. And for what?

I will swear on a stack of bibles that I never have nor I never will authorize such an add-on to my bill. I work way too hard for my money and throwing it out the window, like this, just pisses me off to no end!

Upon contacting my phone company, the representative and I got on a conference call with ESBI. We were assured that I will receive a refund of 2 months but, to receive the remaining months' charges, I must write a letter to a company named by ESBI, "Internet Business Associates (IBA), 2533 N. Carson St., suite 5-1, Carson City, NV 89706".

I have no confidence in ESBI and so, I will be filing complaints with the my state dept of consumer protection, state attorney general's office, U.S. Government* and my phone company until all the charges and associated state taxes have been removed from my bill. Further, I suggested to my phone company that they review their policies regarding "crammers".

Not all of us review our telephone bills. Most of us trust our phone companies as we, generally, have long term relationships with them.

For further information regarding IBA, ESBI, and its other "shell" companies, read,

For Release: August 6
Telephone "Crammers" Settle FTC Charges
Billing Aggregators Debited Phone Bills for Charges Consumers Didn't Authorize, http://www.ftc. Gov/opa/08/billing3. Shtm

* U.S. Government = FBI, BBB, FTC, FCC, US Dept of Justice



0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google