Please BEWARE of this Company. It's been almost a year! I have not seen my things or heard from them again! I was sent a response email to a moving quote by moving-services.net. They are the same as Dolphin Relocation Services. They had not the lowest bid, but they told my everything I wanted to hear. So I scheduled my move for June. Chris was my 'relocation specialist'.
None of what they promised happened! The dispatcher (Lee) called me to say they would be a few hours late. They showed up two days late! When they finally arrived the driver called the dispatcher Lee. They spoke in Arabic! I have no idea what they were saying. Now I have a pretty good idea! They (Morris, the driver) said they could not fit everything on the truck. But, they told me they would take care of everything for me. They called me 2 weeks after they picked up my belongings in WA. State to tell me they were going to charge me 3 times the amount we had agreed to upfront. Morris said I went over the square footage by 600 sq ft, which was impossible.
I had sold almost half the items I had on the list. Chris had told me upfront they would take a $500 deposit. When Morris called me to give the inflated price, he also said that I would have to send them 1/2 of the inflated price by way of western union to a Isreal Yaron. Note the name. Not to be prejudice (I am a minority), But every one I spoke to in that company is middle eastern. I did not know this until they showed up. Even Chris hid his accent until after they had all my furnature.
Believe me, if I were prejudice I wouldn't have let them in my house. I even let them sleep in my house over-night so they wouldn't have to stay in a cold truck. You know, since they showed up @ 11:00 pm! Speaking of the truck. They showed up in a 24ft Rider Truck! They claimed the other truck broke down. Please Just Be Very Carefully. If you can pack & move it yourself - DO IT! Some goverment entity needs to put a stop to this! I hope this will help someone seeking a moving service to stay away from these crooks! My things are gone now. Please hold on to yours!!
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