My daughter just upgraded her phone because hers was old and wasn't working well anymore. After buying the phone she also had to pay an $18 "Upgrade Fee". What the heck is that? Why do I have to pay to upgrade? When I go to the grocery store I don't have the cashier charging me a 6% upgrade fee when I buy a T-bone instead of hamburger. I've always enjoyed T-Mobile but this takes the cake.
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