I'am going through hell with Columbia House! I signed up in November via internet offer and to purchase FIRST order only I used my check card. They have sent me three DVD's already that I did not request nor did I want.
But that wasnt my problem, they have debited my acct. 3 times $35.00 each before they even send it and I have to wait almost a month before they recieve the DVD back and they put MY MONEY back into my account.
I have looked EVERYWHERE for a Customer Service # but all I can find is an address. So I have sent three letters to cancel my account one via Fed-Ex but haven't heard a word. I finally had to call my bank and change my password, and order new checking visa cards. They still have $70.00 of my money and hopefully now when they try to debit the account AGAIN they will be denied and I will then be contacted. I have wanted to cancel from the first time they did this but they make it IMPOSSIBLE!
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