I'm so tired of the paper chasing/denial of claims/long button pushing waits for customer service only to get the same answer — quot;Well, that's what your plan covers&sucker". We pay nearly $800/month for a coverage that essentially doesn't even help with preventative care. Anthem finds every loophole in the book to deny coverage. I have had my doc check ahead of time before sending out bloodwork, and Anthem denies it, because they sent it out. I've had three kids get the same preventative care on the same date from the same doctor, and only one got covered. We've gone the generic prescription route at the cheapest pharmacy, only to have generic prove to be unhelpful, so when we get a prescription for a non-generic, we get hit for the full cost. Their solution: "Go to a cheaper pharmacy; try generic"&Been there done that!!! From what I can see, they love pushing paper, denying claims, and watching the little guy jump through hoops. How do they sleep at night?
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