Usacomplaints.com » Health & Medicine » Complaint / Review: Walgreens - Generic Drug Rip-off. #985548

Complaint / Review
Walgreens
Generic Drug Rip-off

I'm sharing my negative experience in hope to help other customers to avoid being ripped-off by Walgreens.

My insurance does not have the prescription medication coverage, but my doctor helped me to sign up for a discount with the manufacturer. The cost of 30 day supply with this discount is $80 ($150 without discount). Walgreens refilled my prescription with a generic drug and charged me $145. When I asked, why the price of the drug almost doubled, the pharmacist told me that manufacturer's discount can not be applied to generic drugs. On my question, why my prescription was replaced by a generic without my knowledge, especially, if this causes steep price increase, the pharmacist's answer was
"We have the right to substitute with generics if they available".

After the lengthy argument, I did receive my original prescription and money difference back. Of course, I was made to feel as a time wasting nuisance in the process.

Please be careful and check the pricing when your prescription filled by generics.


Offender: Walgreens

Country: USA   State: Florida   City: Lantana
Address: 6975 South Congress Avenue
Phone: 5619649167

Category: Health & Medicine

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