Usacomplaints.com » Shops, Products, Services » Complaint / Review: Bachelorette.com Aka Isdera Corporation Aka Priveco - Late shipments wrong address rude attitude Hazel Park Michigan. #356834

Complaint / Review
Bachelorette.com Aka Isdera Corporation Aka Priveco
Late shipments wrong address rude attitude Hazel Park Michigan

Do not order anything from this company. They do not return phone calls or e-mails. I called for 2 days with no answer. I ordered party supplies and when it did not arrive on time I called and e-mailed this company for 2 days with no answer or callback. I finally reached someone and found out they had shipped the order late as well as to the wrong address. The sales person insisted I entered my address incorrectly and did not place the order on time for my party (which was a week away when I place the order. I requested 2-day shipping). He did not make an effort to fix the situation at all, however if they had returned 2 days of prior phone calls and e-mails we could have fixed the situation on time. They will not let you cancel the order and require extensive efforts to return items. I had to call DHL myself to track down the package and request an address change. After making the call, I required more information and called the company back again... No answer... No reply to e-mail.

Bottom line... Very rude and blaming attitude if anything goes wrong with your order. Very focused on placing blame instead of helping you resolve the situation. Tricky return process. Shady company that does not answer it's phone or call customers back.



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