Hello,
I am a Sales Manager for Winchester Homes in Fredericksburg Virginia. Annually we host an event for our current homeowners to say Thank You.
On 10 September I inquired through many sources but found a Caterer, via internet, local in Fredericksburg who appeared to have a good menu. I contacted this caterer, Cornerstone Catering (Owner Rob Littlejohn) who was very pleasant. I mentioned what I was looking for which was a menu no more than $800 and primarily main courses vs many sides. After discussion we mutually agreed verbally and via email a menu that fit what we were looking for which was 5 entrees for $735.
Rob then said he would stop in on 12 September and bring the necessary paperwork/contract. On 12 September I, Adam Grams, signed the contract and due to less than 2 weeks from the event Rob said he needed the full amount which was $735. I gave him a personal check for $735 which was cashed on 19 September.
In the weeks that followed Rob called a few times to confirm the event and he would drop off the entrees no later than 11 am on 27 September. On the day of the event 27 September Rob called at 10:30 am and said he would not be able to drop off the entrees but another driver is on their way. He also mentioned both his parents were ill and he needed to take them to the hospital and would not be able to reach him on his cell but he would frequently try and reach me to insure everything was okay.
My assistant, Alfreda Newton and I waited patiently from 10:30 am until 12:30 pm but no one called, emailed, faxed, or stopped by. I tried frequently to call Robs 571 cell phone and left several messages. I also tried calling the fax # on the web site but strangely enough the fax (540-373-0001) did not turn on but a voice mail with a last name which was not the company nor Littlejohn. I also sent an email. Note: In my kitchen I had 6 chafing dishes heating up waiting for the entrees.
At 12:30 pm I couldn't wait any longer since our event was starting at 1 pm. I proceeded to go to the Cornerstone Catering address listed at 22 Brown Circle (approx. 15 minutes from my office). When I knocked on the door the step daughter of the ex-wife answered the door. She mentioned that Rob no longer lives at this address. She called her step mom who I heard say he hasn't lived there for 1.5 years and this is the second time someone has stopped by with an issue. The ex-wife also said he is now living with his parents.
Because Rob was no longer living there I left. After arriving back at my event I called my Supervisor asking for advise whether or not to purchase more food.in any event, I went into the event explaining to each person one on one what had happened which was humiliating to say the least. (chafing dishes and no entrees anywhere)
At 2:30 pm Rob finally called and sounded upset that no one has shown. He said he would call the cell # of the driver. I asked for the cell # but Rob said he could not give that out. After discussion Rob then said he will reimburse me with a cashier check first thing 9:30 am on Monday 29 September. At this point the entrees are no where to be found.
On Monday, 29 September at 10:30 am Rob has still not shown with a Cashier check. I called and left a message. I then called again at 11:15 am and Rob answered. He said he deposited a check on Friday, 26 September. But the clerk said it will take until 2 pm the following business day to be cleared. Rob then said he will drop off the check on Tuesday, 30 September.
The time now is 2:38 pm Monday 29 September. I am not waiting any longer to see the outcome of this. I am taking action immediately because I feel Rob is stalling and creating Fraud.
Can you help?
Adam *
Winchester Homes
Glen Haven community
office
Adam
Fredericksburg, Virginia
U.S.A.
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