Usacomplaints.com » Shops, Products, Services » Complaint / Review: Celebrity Kids Portrait Studio - Unprofessional and Pushy. #355675

Complaint / Review
Celebrity Kids Portrait Studio
Unprofessional and Pushy

A buddy of mine offered us a discount for this location and we got our two kids there to get a 2-year image. Very first time there and everybody was good till we experienced the business. The lady shooter was all-business, which did help to keep our youngsters in-line, but she'd click several pictures - then change to market us on material while switching her back on our children - have a chance or two more - attempt to drive more material we did not want-on us. For me, She dismissed our women security totally. She'd set them on a higher shoe along with a seat subsequently might wander over 10 feet away to try and promote us on material in the computer monitor. I am no security fan, I understand little children get lumps and bruises. Nevertheless when I mentioned anything to her, she condescendingly explained "oh no, do not need dadis young girls to obtain a boo boo" and went around and set cushions throughout them. Uh, did she simply create enjoyment of me before my spouse and children? How were the cushions likely to avoid a spinal damage anyhow? I also observed the high power wires thrown all around the ground, and never actually lined. My spouse tripped on on a single whenever we first strolled in and all of the woman stated was "be careful, should you split it, you purchase it". Obviously, these were attempting to sell their picture gear to us, also. When the program was completed, therefore were we. The lady hustled us from the space and pressed someone else within our encounters to "verify" our purchase.By "verify" I am talking about "attempted again to market us more material we did not need". Today our women were getting irritable and we simply wished to proceed... However the salesman kept saying, "only one more factor, not wish to purchase a % for %"...

Once The purchase was prepared and that I visited choose it-up they presented our purchase along with a complete bunch of "additional" images they'd "inadvertently published way too many" that they needed me to purchase to get a discount. My estimation was that people'd consider them free of charge given that they would need to toss them away anyway, but she stated the supervisor might fire her if she let's ask them to for nothing. It had been my estimation which was the final straw and that I decided to obtain a reimbursement for several but 2-5x7's and purses. She declined in the beginning, however it was my day-off and that I was definitely insulted from the "sell, sell, sell" techniques and also the unprofessional approach the team created discussion around. I'm in B2B revenue appropriately also it simply made me ill. I endured before supervisor lastly and reluctantly decided to return the distinction - after several excursions towards the back-office to "seek advice from the dog owner" (in my opinion the owner was covering within the back-office and was hearing our discussion but never individually appeared to talk to me).

Obviously, my spouse was mad with me arriving house with only a little section of our bundle. But, we both decided the knowledge left a poor style within our jaws and we discovered another business in Zionsville which was significantly more than taking and got us set for retakes the next week. Additionally they did not hassle us at-all about purchasing "more, more, more". We were significantly happier using the outcomes. It cost me nearly double, but REALLY WORTH the full time and that I was happy to pay for it. I'll never select a shooter centered on a discount again!!!


Offender: Celebrity Kids Portrait Studio

Country: USA   State: Indiana   City: Indianapolis
Site:

Category: Shops, Products, Services

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