They do not provide any customer service even though we have been with this company for more than 7 years. When they were Nextel they at least new what customer service was, I never had 2 spend 3 hours calling back until I got the answer I wanted, it didn't take 2 years to shut off an unused number that they have been getting 6.95 a month for and have conveniently miss placed the notes on my requests. And It has taken 4 months and untold phone calls to get a return credited to our account.
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