I have been charged for an "Additional Product" called Essentials for Women on my Mortgage Statement for $8.95. When I called GMAC Mortgage, they told me I needed to call Bayview at 1-800-211-6676 to have them remove it from my monthly bill. However, when I call the 1-800 number, I get the following message "You have reached Platinum Plus Value at 1-800-211-6676. We are busy assisting "A" customer. Please leave your name, number and account number and we will call you back."
I had a sneeky suspicion that I was being scammed so I started searching the Internet and when I typed in the 1-800 number, it brought me to usacomplaints.com site. GMAC Mortgage tells me that they cannot remove the charge so any advice would be greatly appreciated. The unfortunate thing about my case is I just noticed it and it has been happening for several months.
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