I bought six $2 Prepaid phone cards, (Conakry Dakar Africa), when I entered the pin number for the first time the recording reported that I have $1.80 remaining on the card. This was before dialing the destination number. I thought, OK, 20 cents is not that of a deal, let me go ahead and make the call. I went ahead and dial the number, but it did not go through while still waiting for the phone to ring the system reported that my card had expired! I said no this one is too much, I must call customer service for a credit. Prior to calling, I went ahead and tried the second card, that too reported that I have $1.80 remaing without even making a call yet.
I called customer service, and the lady I spoke to told me that the "system indicates that you have used all of your time, I'm sorry I can not help you". Despite trying to explain to her that her system could be faulty and that I called on principle for a redress because not only my call was not successful, they are selling $1.80 cards for $2! All effort to get my credit back went in vain.
Such businesses have no place in the market place, If we could spend billions of dollars fighting drug dealers who are in the hiding, it will not take more than a couple thousand dollars to take these bandits out of business. Any lawyer out there that can take on this ruthless souls? Only God knows how many people have been affected by this scam.
Mawdo
Silver Spring, Maryland
U.S.A.
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