My husband finally got hold of this company. He asked them to reimburse us for the charges on our ATT bill for $12.95 a month as we had never ordered their service nor had ever used it. He was told that the person on the phone could not do that. He should write them an e-mail with the confirmation number he was given. That he did, but it was returned as an invalid e-mail address. Since then, another charge appeared on our July bill.
This is Monday. I have been trying to call these people again all morning. I hang on the phone for over 10 minutes, and then comes a message to leave my phone number, that they would return the call. It never happens!!!
I called Friday several times, same thing.
Our phone company apparently does not remove these people from our bill.
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