Agreed upon Plan rates were not charged but instead multiple rates for the same locations; refusal to grant full credits.
AT&T has erroneously billed me for hundreds of dollars by failing to implement the rate charges sold to me in their Plan. So far they have credited me $241.67 and refuses to further credit me $70 more on my primary line. They have done the same outrageous kind of billing on my second line not taking into consideration the agreed upon rates. I have paid the amount rightfully owed up to this point and they had the nerve to send my name to a collection agency. They are the biggest crooks out of jail.
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