Usacomplaints.com » Shops, Products, Services » Complaint / Review: Mci - Ripoff dishonest fraudulent billing. #118304

Complaint / Review
Mci
Ripoff dishonest fraudulent billing

About 2 years ago I signed up for an MCI long distance plan called Nationwide 200 Instate. This plan included 200 minutes of state-to-state, in state and local toll caling, to use every day, at any time for $12.95 a month and any excess of 200 minutes were 5 cents per minute. Now just last night I was on MCI website and was checking there rates and now they have the exact same plan but now named it Nationwide 200 Plus Plan.

This plan includes the exact same rates of 200 minutes, anytime, state-to-state, in-state, local toll and 5 cents per minute after 200 and now this plan is only $10.99 per month. I have no idea how long this plan has been available but I do know that I was and would have been still paying $12.95 for this exact same plan. I now have switched to this "new" plan but have emailed MCI requesting for total difference back for the months that this "new" plan started and I was paying for "old" plan rate. We will see what they say. Consumers need to be aware that MCI is ripping people off by not informing them of lower rate plans that consist of the exact same plan rates they are currently on, and they do not automatically charge you the lower rate. This very is unfair since alot of people never check into this, especially the elderly. It's not right.


Offender: Mci

Country: USA   State: Georgia   City: Atlanta
Address: PO Box 105271

Category: Shops, Products, Services

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