We've repeatedly tried to obtain the wedding photographs which we've paid for, but over a month has passed and we still have no photographs. Every time we call Paul Nestor, he gives us a new reason as to why he doesn't have them with a new promise date for us to pick them up.
Nature of communication regarding said issue:
* 6/17 (12:30 PM) Mr. Paul Nestor approached us outside San Diego City Hall to photograph our wedding. Mr. Nestor gave us a sheet of paper telling us to go to http://ourweddingphotos.com on 6/20 to view the photos.
* 6/20 (3:50 PM) - I attempted to view the pictures but the link provided did not work. I emailed Mr. Nestor the following: "I've tried the link on your site. It states Page Not Found. Please advise."
* 6/20 response to email from Mr. Nestor: "Dear Friend: I recieved your EMail about your wedding photos. I am having a technical problem in up loading these imges to the site. If the site is not up and going by Sunday, Please call me and I will make a time to meet you personally. Thank You: Paul
*6/23 (8:38 PM) Link still didn't work, sent reply email to Mr. Nestor: "Hey Paul, I've noticed the link still doesn't work. When are you free this week for me to view the photos? Thanks."
*6/23 Reply from Mr. Nestor - "I am having a problem with the uploading of these images. Please call me and Ill get the prints to you. They are great."
*6/27 Met with Mr. Nestor at his home to view photos. After looking at the photos I selected 9 photos and a CD of the images. I later stopped by the bank and withdrew $143.00, and later dropped off the money with Mr. Nestor at which time he presented me with the invoice stating delivery by 7/8.
*7/8 Phoned Mr. Nestor, was told the company in Seattle that was developing the photos would take a bit longer due to there being so many.
*7/15 (11:18 AM) Left a voice mail for Mr. Nestor.
*7/18 (1:06 PM) Left a voice mail for Mr. Nestor.
*7/21 (12:09 PM) Called Paul, stated the photos would be arriving via FedEx today. I asked Paul to contact me as soon as they arrived as I would be in his neighborhood and would pick them up. No return call that day.
7/23 (1:19 PM) Paul stated to me that the company in Seattle had mailed all photos but mine because the coloring wasn't correct. He stated they would arrive later today. I asked Paul again to contact me and I would pick them up.
7/24 - Spoke with Paul who stated the photographs would be available at 9 PM. Since I am leaving town he stated he would email me the photos so that I could at least show my family. Paul promised I would have the photos in my email by 9 PM.
7/27 - Still no photos via email.
0 comments