Americatel signed my telephone number to a long distance plan of theirs without my permission. They now want to charge me $28.99 for services I didn't sign up for nor knew about. I spent close to 2 hours on the customer service number for Americatel to speak to someone. Yes, close to 2 hours on hold, *actually 1 hour and 45 minutes*
I told the person that I had no need to sign up for long distance plans because I don't make long distance phone calls. She was adamant that I signed up to her company. I told her I didn't and she said she would cancel my account, but I would be responsible for this month's charges as well. What account? I never even heard of this company before. This is a piece of crap company ripping people off out of the blue. I will not pay these bastards one cent. I am reporting them to the BBB, FCC, FTC and CA Public Utiliies commission.
Americatel is owned by a company called Platinum Equity out of Beverly Hills CA I was researching these dogs today. Shame on ATT for allowing this crap to happen too.
0 comments