I ordered shoes online with this company, and 11 days later, my order still hasn't been processed. I called for hours, constantly receiving a busy signal, and finally, my call goes through. However, I was told that the phones were forwarded to an answering service and that the person answering could not help me review, get a status update, or cancel the order. They could only take a message and give it to the people who actually had some authority.
I emailed twice, and both times, I was told that someone would get back to me. I checked my order online, and it said that the order was still "In Process" and hadn't shipped.
Please, please don't order from these people. They do not deliver, and their customer service process in place prevents you from getting any information about your order. Try someplace else - it's back to xxxxxx for me.
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