I understand that this is not an issue of material or service received (or not received) but I feel this is still a rip off none the less. I have shopped at Best Buy for years. When I got an MECP certification I applied multiple times to various Best Buy locations using the 'preferred' online application for a job in their mobile install bay. I finally got a call from a vary nice young lady who informed me of an appointment for my first interview. At my first interview the interviewer stepped in with the senior installer and began the interview process with the usual, is this your name, address, phone, etc... And invited me back for a second interview.
At my second interview, the same girl from the first one was there along with the services manager and we basically went over the same stuff from last time but this time the girl had left my application in her car and it was pouring rain so the services manager did not make her retrieve it. I was told I would need my own tools (which I expected) and to take the pre-employment drug screen (which I also expected). After reviewing the test results I would get hours and my pay rate, and THEN I would talk with the GM, who would make me a job offer (it confused me too). The following weekend my dad helped prepare me for what I thought would turn into a career by purchasing $400 in tools.
Long story short, I was repeatedly lied to by the services manager who told me multiple times throughout the next month and a half that they had not received the drug test results, when in fact they had. I spoke with a supervisor at the lab and not only had the test result pushed through the day after I took the test over a month ago, they pushed through a second time at my request.
It turns out, not only had they lost the physical application with which they originally interviewed me, apparently I am the only prospective employee who made it almost all the way through the application process without ever having been in their system. That's right.
They cross checked my SSN and came up with no file under 'Employees', 'Deleted Employees', or 'Terminated Employees'. Then they have the nerve to tell me to fill out ANOTHER online application so we can start all over and that they would 'look for [my] application and flag it for immediate review.'
Isn't there a law or something stating that employers are required to keep a physical copy of an application for some amount of time? All-in-all I am so fed up with jumping through hoops and calling labs doing THEIR job just to get hired. Please do not apply or purchase from Best Buy. Their overall service is by far sub-par to anything I have ever experienced either from a customer or an applicant standpoint.
I hope not all Best Buy stores are like this, but be assured I will not be dealing with any of them any time soon.
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