Time Warner has unfair billing practices. After placing my service on summer hold, they resumed the billing at twice the rate it was before. When I got my bill (which is never sent on a timely manner), I immediately called them and they said too bad. We didn't need to let you know the rate changed from your last billing prior to the summer shutoff. So I had the package reduced to the lowest possible, but they still would not credit the amount that I should not have been billed. Dish Network is calling my name!