As a basic Time Warner cable subscriber, I was called by a Time Warner telemarketer asking me if I wished to receive premium cable at no extra charge for two months as a valued customer, with NO strings attached.
I said yes. Afterwards, I received NO correspondence asking me if I wanted the premium service to continue, nor notification that any extra billing would apply.
After ninety days, the premium charges showed up on by direct credit card billing. I called, and the charge was taken off.
I consider Time Warner's telemarketing fraudulent. They should have called me and/or mailed me asking if I would have liked the premium service to continue.
Complaint / Review
Time Warner Cable
Deceptive telemarketer ripoff
Author: Jason413
Offender: Time Warner Cable
Country: USA State: Minnesota City: Minneapolis
Site: timewarner.com
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