Complaint / Review
Instrument Alley
PayPal payment for Instrument Alley was made to "Cole Peterson"

I order a violin package from this company. I recieved an order verification, and a payment verification from PayPal. After that, nothing. On the website it lists my order as "Processing". There has been no notice of shipping, and no UPS tracking number. Further investigation of the website reveals a "disclaimer" page that claims a 1-5 day "Processing" time and shows a color-coded map of "probable" shipping times.

I sent an email to them but they did not respond.

I called their phone number but all I got was a recorded message that said to send them an email.

My next steps will be to file a police report with the Utah BBB, Logan UT law enforcement, and the Federal Trade Commission.

I strongly recommend avoiding this "company"!