I seen a post on here from a guy that worked at the Direct Buy in Boise, and then some girl from elsewhere that tried to say what Lance had said was a lie. Well I can tell you this. I to have worked at Direct Buy of Boise for a few years and it has to be the biggest rip off I have ever seen. I have worked almost all areas of the company and have gotten to see where they like to bend the truth as some would call it. But I call it just like it is, they are liars.
Kim West does not know the first thing about running a business, she should have stuck to Gold Digging. I feel sorry for her husband Bud West because he is constantly shoving money into a business she is running in the ground. It is true they do charge a 8% handeling fee that goes back into Kims pocket, they like to tell you it goes into a pool and if things are damaged they use that money to fix it. That is a lie, the manufactures are the ones who cover that cost.
Barbara J. From the service department has to be the rudest woman I have ever met on this side of the earth, if you are not offended by the things she says, you will be offended by the smells that come from her and she brushes it off saying it is because of her surgery. It is true we are taught to memorize many scripts in order to manipulate people when they walk through the door, from the second they get there till the minute they sign up. It is all scripted in a way to make you feel like an idiot if you dont sign up.
But the fact is we look through many sale ads and on the internet to find sales that have been jacked up and use those in the presentation to show you the great savings. Truth be told, you can find most of the items on sale in the stores at a better price.
I feel bad about the many people that I have signed up over the years and are out the Thousands of dollars that it cost to be a member. Many of them call me personally still when they have problems. I tell them to put it in writing and ask for their money back. The corperate policy is that if a member is that unhappy with their membership, than the franchise ower needs to give them their money back.
So if you were one of the ones that got manipulated into buying a membership from Direct Buy of Boise, and especially from me. Than I am truly Sorry for that and I ask that you return to the center with your complaint letter in hand asking to recieve your money back. To contact Kim West personally you can call her on her cell phone: 208-890-7285
JeffreyMeridian, Idaho
U.S.A.
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