We decided to use Legal Helpers, PC to file for bankruptcy. This McDonald's style law firm totally could care less about it's customers. We had set an appointment for today to see the lawyer and to give him our final paperwork, we wanted him to check it over carefully to make sure everything was good to go. I had to take a day off of work to do this! (I have a new job and am only allowed a few days off of work for this type of thing!) so it wasn't easy to take that day off and we like to make the best use of our time.
Well the MORON we set up the appointment with said was absolutely *had* to bring our petition in person down to the office, so we scheduled the appointment to see the attorney. The appointment was set back on May 11th with their "answering" service (based in Chicago?) at 888-303-0431.
We went to our appointment (today) and they refused to let us speak to an attorney! We told them we had a 2pm appointment and the little desk gal said that it was an appointment for "dropping off papers". That is NOT what we asked for! WHY would anyone make an appointment to DROP OFF PAPERS?!?! And then she said we could have mailed them in! That's totally opposite of what we were originally told!
I called to complain to the 888# and asked for a supervisor down there, (They originally forwarded me right away to Milwaukee without letting me speak to one down at the answering service). When forwarded up to Milwaukee I spoke to Alex who was apologetic and suggested I call back to that 888# to speak to a manager. I called again to the 888-303-0431 and asked for a manager. I got a person named "Shay" who was a total jerk and didn't seem to care they screwed up the scheduling. He asked what he could "do" for me and I asked for a written apology letter. He said that's "not feasable"... How is writing an apology to someone NOT FEASABLE?! Did he NEED A PEN? Then he later claimed to be the "senior partner" at the firm, an attempt to put some importance behind his snotty ass attitude. Did not impress me at all.
I called back to Milwaukee, since obviously these slimy swine in Chicago were too busy polishing their Mercedes to give. 02 of time to a paying CUSTOMER. I asked for Alex again (Who was conveniently unavailable). I spoke to one of the other attorneys down there who kept asking WHY I wanted an apology letter - which is stupid - they obviously screwed up, didn't they WANT to make it right? Apparently not! He said he'd "look into it"... Right...
So, I wasted one of my very FEW days off for a bunch of asshat attorneys that can't get their own scheduling straight and can't be bothered to actually SEE their clients. Don't waste your time with this lame bunch, i'd have better luck setting up scheduling at a local Taco Bell.
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