Recently our bank account was debited for four automatically renewed magazines. My husband subscribed through this service a year ago in March. It was a special deal. 4 magazines for a set price. One year later with no notification. Our checking account was debited. My husband insists that if there was an automatic renewal feature he would have passed on the original deal. I believe him because we have been burned before on this kind of shenanigan.
After dealing with the increasingly annoying automated voice system, I was able to cancel three of the four. The fourth magazine insisted I sign up for a free gift. Since I didn't want ANYTHING from these people, it took more answering of inane questions before I finally succeeded. Three of the four charges have been credited to my checking account, but I am still waiting on the fourth.
Thanks to Shar from Atlanta who also complained here I was able to obtain all of the info I need to complain to the corporate headquarters. These things are such rip-offs. How much money do they make because people just give up. Talk about endless loops that messaging center is it. Each magazine had to be canceled separately. Necessitating four separate phone calls. Never thought to say order new magazines to get an ACTUAL person, but knew that even if I had a live one on the line they would not be able to help me because of corporate policy.
The checking account debited is one we use only for automatic monthly deductions. The four unsolicited debits caused the normally self-sufficient account to cascade into a spiral of overdraft charges. I intend to pursue getting the $156 back from this corporation. I am certain that they have not signature on file authorizing automatic deductions from our checking account for renewals.
I have also been receiving renewal notices in the mail on these magazines. I wonder how many people send a check and get a debit as well. No problem, we will give you another year and a half. What a rip-off.
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